Privacy Policy
Effective Date: Jan, 2025
This Privacy Policy outlines how Tech Gadget Sdn Bhd (“we”, “our”, or “us”) collects, uses, discloses, and safeguards personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website or providing your personal information to us, you consent to the practices described in this policy.
1. Introduction
Tech Gadget Sdn Bhd is committed to protecting the privacy and security of personal data entrusted to us by our customers, business partners, and website visitors. This Privacy Policy is intended to inform you of how we handle your personal data when you interact with us through our website, services, or communications.
2. Information We Collect
We may collect and process the following categories of personal data:
Identification Data: Full name, company name (if applicable)
Contact Information: Email address, phone number, delivery/billing address
Transaction Details: Purchase history, order details, payment status
Technical Data: IP address, browser type, device information, cookies, and usage data
Communication Records: Emails, inquiries, customer service interactions
3. Purpose of Data Collection
Your personal data may be collected and processed for the following purposes:
To process, fulfill, and manage orders and payments
To communicate regarding orders, inquiries, or support requests
To deliver products and services to the specified address
To manage customer relationships and provide after-sales support
To conduct internal audits, reporting, and business analytics
To comply with legal, regulatory, and tax obligations
To enhance our website’s functionality and improve user experience
To send marketing and promotional materials (only with your explicit consent)
4. Disclosure of Personal Data
We do not sell, lease, or trade your personal data to third parties. However, we may disclose your personal data to the following entities, where necessary and appropriate:
Third-party service providers: For website hosting, payment processing, logistics, and customer support
Financial institutions: For processing transactions
Regulatory authorities: Where required by law or in compliance with lawful requests
Affiliated business partners or vendors: For the fulfillment of wholesale orders or bulk transactions
All such parties are contractually bound to maintain confidentiality and only use the data for the intended purposes.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Data that is no longer required will be securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including but not limited to:
Secure socket layer (SSL) encryption for data transmission
Controlled access to personal data
Regular system updates and security monitoring
Staff training in data privacy and security protocols
7. Your Rights
In accordance with applicable data protection laws, you have the right to:
Access and request a copy of your personal data
Request correction of inaccurate or incomplete data
Withdraw consent for marketing communications at any time
Request the deletion or restriction of your personal data (subject to legal limitations)
Lodge a complaint with the relevant data protection authority
Requests should be submitted in writing to our Data Protection Officer at the contact details below.
8. Use of Cookies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You may control or disable cookies through your browser settings, but please note that certain functionalities may be affected.
9. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technology. Any changes will be posted on this page with the effective date revised accordingly.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Tech Gadget Sdn Bhd
E-06-01, Menara Suzecap, Gateway Mall,
2, Jalan Kerinchi, Pantai Dalam,
59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: admin@techsgadget.online
Phone: +60 10-279 2643